Road users have been left confused after a social media post stated the wrong time for the reopening of a key road, following water main repairs.
Drivers reported chaos in Gloucester after the A417 Over Causeway shut outbound at 19:00 BST on Friday between Alney Island and Over Roundabout, leaving the city gridlocked at the weekend.
The road was reopened on Tuesday, at 19:00 BST, after Severn Trent Water completed the repairs, despite a post on X from the Gloucestershire County Council Highways team which said it would reopen at 17:00 BST.
Dan Hill, from Severn Trent, said that "19:00 BST was the earliest time they could get the repairs done" and he apologised for any inconvenience caused.
The Gloucestershire County Council highways team has been approached for comment.
BBC Radio Gloucestershire listeners emailed in their complaints over the promised reopening time posted on social media.
Mr Hill said he was "not sure" about the post from the council.
"Something that we've been keen not to do with this is overpromise," he said.
"No-one likes being caught up in this kind of disruption. Our team certainly don't.
"Our aim is always to get everything done as quickly and as safely as we can."
